Payment and Shipping

• BPI Bank Deposit / Online Transfer

• BDO Bank Deposit / Online Transfer

• Gcash

CASH ON DELIVERY

We do not offer Cash on Delivery (COD) via our website. Payment first for all orders via JRS.

We only offer Cash on Delivery (COD) thru our Shopee and Lazada shops. 

Shopee: www.shopee.ph/thegrayshopph

Lazada: https://www.lazada.com.ph/shop/the-gray-shop-ph

SAME DAY DELIVERY

For same day delivery, you may message us directly so we can process your order, and provide the total amount to be paid.

You also have the option to process your order thru our website, message us on our Facebook or Instagram page with your ORDER NUMBER, and inform our customer service representative that you want to do a same day delivery.

Customer will do their own booking. 

We ship thru JRS for all orders via website. Payment first for all orders via website.

JRS SHIPPING RATES:

Luzon, Visayas and Mindanao
0kg–0.5kg ₱145.00
0.6kg–3kg ₱200.00
3.1kg–4kg ₱300.00
4.1kg–5kg ₱400.00

JRS offers door to door delivery to covered areas. Visit jrs-express.com, click "Scope of Delivery" to check if your area is covered by their 'door to door' delivery. If your Barangay is not included on their door to door delivery service, you have the option to pick up your package to a branch near you.

If you are not covered by door to door service, please provide the nearest JRS branch where you will pick up your orders on the "DELIVERY ADDRESS" form. Click "Branch Locator" to find a branch near you.

*If the delivery address provided by our customer is not covered by ‘door to door’ delivery service of JRS, we will notify the customer thru SMS provided on the order form.

THINGS TO KNOW for JRS Deliveries: 

Pick up will be every TUESDAYS and FRIDAYS ONLY. No rush orders.

For orders via JRS, estimated time of arrival depends on your location, and some instances due to the weather.

Luzon - Our customers can get the package within 1-3 business days upon pick up (Sundays and Holidays excluded). But still may vary without prior notice. 

Visayas and Mindanao - No CASH ON DELIVERY For those in Visayas and Mindanao, receiving your packages or cargoes may take within 3 to 7 business days. First in, first out!

Please be advised that we don't have any control to make a fast delivery once JRS already picked up your orders. If you can't wait, please refrain from ordering.

The Gray Shop PH is not liable for any delays, lost or stolen items in transit. We can help you check updates, but to better assist you, kindly contact the courier directly.